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General Information Sheet
Complete Holidays act as advertising agents for the owners/management companies of the accommodation we feature on our website. We list properties from owners, property agents, property management companies and travel agencies in order to provide you with the most suitable holiday accommodation you require. When making you holiday arrangements we do so as agents for these third parties with whom you will have a contract. Our aim is to locate the most suitable property for you, from a large range of suppliers at the best possible prices.
We act merely as an advertising service. We do not own nor have we inspected nor do we have any control whatsoever over any property listed on our site. While we endeavour to ensure advertisers do advertise properties truthfully, fairly and accurately and we take reasonable steps to remove advertisements from our site following any complaint from a holidaymaker or another advertiser, we have no control over the accuracy of any advertisement, text or photos supplied. We do recommend you read any reviews where possible and further research to ensure you are happy with the accommodation you are booking.
Once your booking is confirmed, your contract or rental agreement will be directly with the owner/agent of the property and your booking will abide by the owners/agents requirements/procedures/terms and conditions. A binding contract comes into existence when the deposit payment is paid. Please note: your contract is with the owner/agent not with Complete Holidays.
Any claim for damages, injury, etc arising out of your stay in the accommodation must be brought against the proprietor/agent of the accommodation concerned and not against Complete Holidays. Any other issues, claims for refund, etc in reference to your holiday or the accommodation must also be taken up with the owner/agent with whom you have paid for your holiday and with whom you have a booking contract. Not with Complete Holidays who act as advertising agent for the property.
Please ensure all party members are appropriately insured and to arrange additional cover where necessary. Please read your Travel Insurance Policy and take it with you.
We hope we can be of further assistance with your future holiday plans.
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